Shop Assistant

Shop Assistant Customer Service & Support, Greater Accra Administrative and Support Service Activity Hybrid
Posted 28 months ago
Job Description

As a Shop Assistant, you will play a crucial role in supporting the smooth operation of the retail establishment. Your responsibilities will include assisting customers, maintaining a clean and organized store environment, handling transactions, and contributing to overall customer satisfaction.

Requirement(s)

Responsibilities: • Greet customers in a friendly and approachable manner. • Assist customers in finding products and provide information about product features, pricing, and promotions. • Respond to customer inquiries and concerns helpfully and professionally. • Process customer transactions accurately using cash registers or electronic systems. • Promote and upsell products to increase sales. • Maintain knowledge of current promotions, discounts, and product offerings. • Ensure shelves and displays are well-stocked and neatly organized. • Monitor product levels and communicate inventory needs to the store manager. • Participate in inventory counts and restocking activities. • Keep the store clean and organized, including regular cleaning of shelves, displays, and other customer areas. • Arrange and display products according to merchandising guidelines. • Report any maintenance issues or safety concerns to the store manager. • Assist in receiving and checking merchandise deliveries. • Ensure that products are correctly tagged with relevant information. • Efficiently handle customer checkouts, including processing payments and providing receipts. • Provide recommendations based on customer needs and preferences. Qualifications: • High school diploma or equivalent. • Previous retail or customer service experience is a plus. • Excellent communication and interpersonal skills. • Basic math skills for processing transactions. • Ability to work in a fast-paced environment. • Familiarity with point-of-sale (POS) systems is beneficial. • Working hours 9:00 – 7:00 pm • Location: A&C mall. NB: Interested candidates should send cvs to melisille@yahoo.com. Candidates must live around Bawleshie, East Legon, Adjiringanor, Shiashie and its environs.